After operating for nearly a decade, the Rochester RHIO, a health information exchange serving upstate New York, started migrating to a new platform in late 2014. Much of the migration was done by mid-2015, and the final major piece, the MatchMetrix enterprise master patient index from NextGate, launched in January.

The new platform with next-generation software will support additional services—such as patient matching—that many clinicians previously did not believe that they needed but now do under accountable care, says Ramesh Sridharan, CIO at Rochester RHIO, which connects with more than 200 healthcare organizations across 13 counties.

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