Nearly 90 percent of providers are using mobile devices for patient engagement, according to results of a new HIMSS survey. And, while respondents were most likely to engage patients with app-enabled portals (73 percent), only 36 percent indicated that use of these portals is a highly effective means of engaging patients.

With nearly two-thirds of Americans owning a smartphone, app-enabled portals are often seen by providers as a natural medium for creating an engaging patient-centric tool. However, the 2015 HIMSS Mobile Technology Study of 238 providers released at HIMSS15 is the latest evidence that healthcare organizations “continue to struggle to effectively engage patients using existing mobile devices,” states the report.

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