FEB 3, 2012 11:56am ET

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Survey: Docs Love Mobile Devices, I.T. Departments Don’t

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A survey from Spyglass Consulting Group finds widespread physician acceptance of mobile computing devices, but much lower acceptance at the hospitals they work in.

Further, 80 percent of responding physicians like the Apple iPad and think it has potential in health care-- but isn’t yet ready for prime time. Greg Malkary, managing director at Spyglass, conducted 1-hour interviews with 100 physicians working in acute and ambulatory settings between July and October 2011.

While 98 percent of surveyed physicians use mobile devices for personal and professional reasons, three-quarters say hospital information technology departments are resistant to supporting the devices on the corporate network.

Eighty-three present of respondents use desktop computers as their primary work computing device whether at home or the office or hospital, and use mobile devices for clinical purposes when outside the work environment. A report on survey results, “Healthcare Without Bounds: Point of Care Computing for Physicians 2012,” which also includes trends based on a similar Spyglass survey in 2007, is available for $2,495 at spyglass-consulting.com.

Comments (1)
Thanks for the nice post. We now have a several hospitals that are using our survey mobile survey app to collect patient satisfaction. The platform is an easy to use way to get hospitals and medical facilities with a secure, trusted way of providing feedback.

We see two ways to collect data being used:

Patients use their own mobile devices to provide that feedback. Setup an iPad kiosk in the lobby, to collect the data.

From hospital check-in process to interactions with nurses and doctors, or room experience, the feedback is collected via a quick tap on the touchscreen of the device. For more details, please see http://www.zwoor.com/products/survey/hospital-patient-survey

Posted by Ken Burns B | Sunday, March 04 2012 at 4:56PM ET
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Looking to build better care coordination, health systems are buying physician groups in droves. Making the deal work, however, requires careful management on the I.T. front.

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