Mercy, a large integrated delivery system operating 45 hospitals, started its trek to implement the Epic electronic health records system enterprisewide in 2006. While that core project was completed long ago, Mercy is parlaying its experience to assist other facilities.

Mercy now implements Epic for other hospitals, particularly small and mid-sized facilities, with a commercialized business line. Last year, it became an Epic-accredited implementer, and beyond electronic health records systems, it’s able handle analytics, interfacing, disaster recovery, optimization, upgrades and support.

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