KLAS Survey Examines Perceptions of Ambulatory EHR Buyers

A new report about EHR market perceptions from vendor research firm KLAS Enterprises finds the electronic health records systems being most frequently considered for replacement by larger physician practices are those of Allscripts, GE Healthcare and McKesson Corp. Getting the most attention from second-time buyers are eClinicalWorks, Epic and Greenway Technologies.


A new report about EHR market perceptions from vendor research firm KLAS Enterprises finds the electronic health records systems being most frequently considered for replacement by larger physician practices are those of Allscripts, GE Healthcare and McKesson Corp. Getting the most attention from second-time buyers are eClinicalWorks, Epic and Greenway Technologies.

Data from the “perception” survey comes from 300 prospective ambulatory EHR buyers. Fifty percent of surveyed organizations are planning to replace an existing EHR product.

The survey also found that more than 60 percent--with a higher percentage of first-time buyers--are seriously considering small vendors, with their chief focus being on costs.

The report also asserts that five vendors--athenahealth, eClinicalWorks, e-MDs, Epic and Greenway--are gaining more attention from prospective buyers in part because some of the established ambulatory vendors are showing signs of struggling with the demands of their current customers.

The KLAS report, Ambulatory EMR 2012: Market Splitting Under Adoption Pressure, is available for purchase at klasresearch.com/reports.