With its 36 hospitals all at top-rung Stage 7 on the HIMSS EHR adoption scale, Kaiser Permanente knows a thing or two about electronic records. And while having visionaries at the top who champion I.T. is an important part of the program, listening to clinicians in the trenches—particularly nurses—is critical to growth and user acceptance, said Ann O’Brien, R.N., national director clinical informatics, at Kaiser. Speaking before several hundred nurses at the HIMSS Nursing I.T. Symposium in New Orleans on Sunday, March 3, O’Brien noted how in the day to day operation of a hospital, nurses function as a type of “information integrator,” meaning they must pull information from a variety of sources, some digital, some human, in the formulation and delivery of the care plan.

Aside from having nurses in high-level I.T. management roles, Kaiser has taken steps to assure nurse feedback about the way its EHR functions. Nurses were surveyed about their most pressing needs, and the majority said they wanted to quickly access Kaiser’s EHR as they made their rounds. “Nurses would log on 80 to 100 times a day,” O’Brien says.

Register or login for access to this item and much more

All Health Data Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access