Implementing clinical information systems at healthcare organizations can be a jarring experience. And when those systems conflict with long-used work processes for accomplishing clinical tasks, it's more than annoying. It can make an IT project a long, uphill slog.
For a health IT project to succeed, the flow of information must be synchronized with clinical workflow-that's how an organization can best ensure it will achieve significant gains in efficiency and quality of care. Conversely, when those flows don't match up, providers become less efficient, forced to take additional steps or create workarounds for incongruities.
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