Regardless of who wins the upcoming election, health care reform efforts will fail unless the industry changes its orientation to patients. That was one area of consensus during a panel discussion of member organizations that kicked off the convention of the Medical Group Management Association in San Antonio.
Quoting a patient he interviewed following a care delivery pilot project, panelist Allan Korn, M.D., said the member posed a rhetorical question: “Why do you call it a patient-centered medical home when it takes place in the doctor’s office?” Korn, the chief medical officer of the Blue Cross and Blue Shield Association, said the patient wanted the “medical home” to be where he lived.
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