Stage 2 of the electronic health records meaningful use program emphasizes increased patient engagement, such as secure messaging with patients and giving them electronic access to their medical information. But many small provider organizations are not ready for engagement and fear messaging with patients, says Nadine Robin, health I.T. program manager at the Louisiana Healthcare Quality Forum, which operates the states regional extension center and health information exchange.
During a session at HIMSS14, Robin will explain a model the forum developed to help small and rural clinics meet meaningful use requirements for engagement. A small clinic, she notes, doesnt have an I.T. expert, a marketing person and a graphics designer. But the need remains to teach physicians how to make communications meaningful for patients. For instance, the forum offers brochures that explain to patients the benefits of EHRs and health information exchange, and cards that clinics can pass out that give five reasons to secure message with providers or three reasons to view the patient portal this month.
Register or login for access to this item and much more
All Health Data Management content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access