As the newly-appointed ICD-10 ombudsman, William Rogers, M.D., is the internal advocate within the Centers for Medicare and Medicaid Services charged with investigating and addressing stakeholder complaints and problems they might encounter starting October 1—the compliance deadline for the new code set.

Should the code switchover go south and Medicare claims be rejected in droves, Rogers’ email—icd10_ombudsman@cms.hhs.gov—will no doubt become the ICD-10 equivalent of dialing the 9-1-1 emergency number for providers in trouble.

Register or login for access to this item and much more

All Health Data Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access