Athenahealth: We Guarantee ICD-10 Compliance

Ambulatory software and outsourced billing/business office services vendor Athenahealth Inc. has issued a guarantee to customers that the vendor will be compliant with ICD-10 code sets when the October 2014 deadline hits, or customers won’t pay for the services.

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Comments (1)
While this may be admirable on the part of athenahealth,it is misleading to providers to think that a vendor can guarantee accurate ICD-10 coding. The key requirement is that provider documentation must be specific enough to support the code assignment. While athenahealth can "guarantee" that their software can use ICD-10 codes, they cannot guarantee the accuracy of the documentation or the code assignment. Providers have to learn the ICD-10 coding and documentation requirements
Posted by STANLEY N | Friday, June 07 2013 at 9:25AM ET
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