IBM, Epic Bolster their DOD EHR Team

Consulting firm Impact Advisors has joined the IBM and Epic Systems team that is competing with at least two other teams for the Department of Defense electronic health records contract valued at as much as $11 billion.


Consulting firm Impact Advisors has joined the IBM and Epic Systems team that is competing with at least two other teams for the Department of Defense electronic health records contract valued at $11 billion.

The other announced teams comprise Computer Sciences Corp., Allscripts and Hewlett-Packard; and Cerner, Accenture and Leidos (a spin-off of SAIC).

Naperville, Ill.-based Impact Advisors, a Best in KLAS consultancy, specializes in health information technology implementation and optimization services and has extensive Epic experience. In the new alliance, IBM brings systems integration, experience with existing DOD systems and expertise in large scale initiatives. Epic brings its suite of tightly integrated and highly regarded product line.

Impact Advisor will offer ancillary services important to overall project success, says Lydon Neumann, vice president. These include expertise in how to best implement and adopt Epic systems to use them efficiently and improve user engagement, designing and testing of systems including preparing for programming and developing test scripts, assessing required resources and how training will occur, loading information into systems in a timely manner, providing go-live support and on-going staffing support, and optimizing use of the EHR and ancillary systems following go-live.

Optimization of using EHRs and of the technology itself is important to the success of the project once all of the systems are implemented, Neumann says. Information systems are not static and require refinements over time. “The journey begins at go-live but continues to change,” he adds.