Just two percent of patients in the 100 largest hospitals nationally are using hospital-provided mobile health apps, costing each of these healthcare organizations considerable lost revenue, according to new research from consulting firm Accenture.

While two-thirds (66 percent) of the nation’s biggest hospitals have mobile apps for consumers and roughly two-fifths (38 percent) of that subset have developed proprietary apps for their patients, only 11 percent of these health systems offer patients proprietary apps that operate with at least one of the three functions that consumers demand most: access to electronic health records; the ability to book, change and cancel appointments; and the ability to request prescription refills electronically.

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