Jackson Health System in Miami has notified 1,407 patients that their paper medical records have been lost.

The records, missing since January from the health information management department, were in transit to be electronically scanned or were being returned when they disappeared, according to a Jackson Health notice. The public health system said there was no breach of Social Security numbers or financial information, but affected patients are being offered paid credit and identity protection services. “We hold ourselves accountable anytime a patient’s information is illegally or inappropriately accessed, which is why we are offering this free credit and identity protection as a precaution,” a spokesperson tells Health Data Management.

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