An online survey of hospital chief information officers reveals that despite progress in electronic health records adoption providers continue to experience problems with EHR usability and reliable information retrieval at the point-of-care.

In the survey, conducted by research firm Frost & Sullivan in conjunction with the College of Health Information Management Executives, CIOs identified key “pain points” in the use of EHRs including time-consuming data entry tasks and significant difficulties in finding and reviewing data. Both pain points can result in significant productivity losses for clinicians as well as potential risks to patient safety. In addition, healthcare IT executives also cited the inability to create targeted queries or easily access unstructured data such as clinician notes as a major pitfall.

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