Horizon BCBS Deploys Coordination of Benefits Tool

Horizon Blue Cross Blue Shield of New Jersey, Newark, has begun to use COB Smart, a national registry that is currently identifying coordination of benefits for more than 100 million patients.


Horizon Blue Cross Blue Shield of New Jersey, Newark, has begun to use COB Smart, a national registry that is currently identifying coordination of benefits for more than 100 million patients. The tool has been designed for industry-wide adoption; Horizon BCBSNJ is one of 12 major health plans--covering more than 165 million lives--participating in the registry.

The registry was launched in February 2014 by CAQH, a non-profit alliance of health plans and trade associations. In a statement announcing the plan's launch of the tool, Horizon BCBSNJ said the technology will allow it to streamline COB processes, better ensure accurate payments to providers, and improve the health care experience for members.

The organization says the system is designed to enable providers, once it becomes available to them in the summer of 2014, to access complete and accurate benefits coordination for their patients.

Participating health plans using COB Smart include Aetna; AultCare; Blue Cross and Blue Shield of North Carolina; BlueCross BlueShield of Tennessee; CareFirst BlueCross BlueShield; Cigna; Health Net, Inc.; Horizon Healthcare Services, Inc.; Kaiser Permanente; UnitedHealthcare; and WellPoint, Inc., on behalf of its affiliated health plans. Each of these health plans has committed to adopt COB Smart.