Any healthcare organization that's moving toward accountable care and value-based reimbursement-which is to say, almost any healthcare organization-may soon be calling on its information technology staff (if it hasn't already) to support the patient-centered medical home.

“Accountable care organizations that aren't built on a strong base of medical homes are going to struggle because they don't have an infrastructure built around quality reporting, teamwork and proactively managing their patients,” says Amy Mullins, M.D., medical director of quality improvement for the American Academy of Family Practice, which has long supported the medical home model as a way of keeping patients well, rather than merely treating them when they're sick.

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