During the past six years, the American Academy of Family Physicians has surveyed its members to assess the user satisfaction of their electronic health records systems, with another survey being done in 2012.

Results and trends spotted over the years--with vendors named--will be explained during an education session at HIMSS12 in Las Vegas. For instance, the smaller market products tend to get the higher user satisfaction ratings than EHRs from major vendors--with Epic the exception, says Kenneth Adler, M.D., a family physician and medical director of information technology at Arizona Community Physicians in Tucson.

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