After his daughter suffered a concussion last year, Shafiq Rab, MD, CIO at Hackensack University Medical Center, saw how a lack of coordination and data exchange complicates the patient experience. “We had to go to the primary care physician, a neurologist, a vision doctor, a physical therapist—and I became the care coordinator,” he says.

The frustrating experience intensified Rab’s desire to use technology to improve healthcare delivery, helping patients and caregivers seamlessly connect and share information whenever and wherever they need to.

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