Lutheran Health Network is a nine-hospital delivery system centered in Fort Wayne, Indiana. And its member hospitals are at various EHR adoption levels. But two of the hospitals have virtually eliminated paper orders, and the others are on their way up the ladder. Getting physicians and other clinicians to embrace order entry and other clinical I.T., says Matthew Sprunger, M.D., chief medical information officer, is largely a matter of maintaining the right perspective. “The front line nurses don’t care about meaningful use,” Sprunger told attendees at a HIMSS educational session on effective I.T. governance. “They are focused on patient care.”
The health system has abandoned some common I.T. nomenclature to reinforce that message. It refers to CPOE, for example, as “computerized patient order entry,” substituting the word “patient” for the more commonly used “physician.” To gain adoption of clinical I.T., organizations need to focus on benefits in safety, quality and efficiency, Sprunger emphasized. “I’m a technophobe in the CMIO role,” he said.
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