JAN 19, 2012 12:01pm ET

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On-Site Employer Clinic Firm Adds Telemedicine

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QuadMed, which operates 22 onsite primary care clinics in 12 states for large employers, is adding telemedicine to its slate of services.

The Sussex, Wis.-based company targets Fortune 1000 companies, including MillerCoors, Northwestern Mutual, Briggs & Stratton, and STIHL Inc.

The clinics range in size and scope; clinicians can include primary care physicians, nurse practitioners, physician assistants, dieticians, and nurse educators. Depending on the plan design of individual employers, the clinics serve employees or additionally dependents and retirees.

The clinics use the Centricity electronic health record and practice management software of GE Healthcare, along with internally developed scheduling and patient Web portal applications.

QuadMed will offer the telemedicine technology of MDLiveCare, Sunrise, Fla., to augment on-site clinic services with specialist consultations. QuadMed also is implementing the Microsoft HealthVault personal health records software and will integrate the PHR, telemedicine system and existing clinic applications.

Offering telemedicine services also will help QuadMed reach out to smaller employers, according to a spokesperson. These companies have the same need for on-site clinic services but not the volume for a full service clinic. A nurse practitioner or other clinician, however, could provide basic services and facilitate telemedicine sessions.

QuadMed declines to disclose its number of employer clients, but says the clinics served 70,000 patients in 2011. More information is available at quadmedical.com.

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Looking to build better care coordination, health systems are buying physician groups in droves. Making the deal work, however, requires careful management on the I.T. front.

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