Shortly after the 2008 recession began, the Mayo Clinic — a 56,000-employee organization that sees one million patients a year from over 20 countries — knew it would have to make some changes to stay afloat.

“We went to our staff and said this: ‘Your husbands, wives, sons, daughters might lose their jobs and benefits. We need you to be flexible so you can keep yours. You are our most precious resource,’” said Dr. John Noseworthy, president and CEO of the Mayo Clinic. He made his remarks during the second keynote session at the Great Place to Work conference in Atlanta this week.

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