The usability of health and other information technology systems has long been a challenge.
And there are a number of common misconceptions as to why the problem persists, according to Nancy Staggers, RN, a professor of Informatics at the University of Maryland’s School of Nursing, and Lorraine Chapman, Director of Use Experience Research at Macadamian Technologies, a user experience design and software development firm that does work in the health care field.
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