Hospitals adopting computer-assisted coding software will confront fears from their coding staff and should make it clear that the technology will aid coders, not replace them, says Danielle Berthelot, health information management director at 229-bed Woman’s Hospital in Baton Rouge, La.
Above all, when considering such software, avoid vendors that pitch their technology as a replacement for coders, she advises. “That’s never going to happen. I would be very wary of that, and of not having someone responsible for coding compliance.”
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