Vendor research firm KLAS Enterprises, which on Dec. 15 published its annual Best in KLAS report, has corrected the rankings for the highest-performing vendors across all the market segments in which they have rated products or services.
These rankings measure the overall customer satisfaction score for a vendor, not just a particular product of a vendor. The corrected top three overall rankings for software vendors are, in order, Epic, CareFusion and 3M Health. The corrected top three overall rankings for professional services firms, in order, are Hayes Management, Deloitte Consulting and CTG.
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