Paul Keckley, executive director at the Deloitte Center for Health Solutions, recently underwent knee surgery and things have not gone so well on the treatment and payment sides.

He’s been reminded that there’s nothing like using the health care system to see its strengths and weaknesses. In Deloitte’s latest weekly “Health Care Reform Memo,” Keckley lays out his experiences over the first month following surgery and promises follow-ups, which Health Data Management also will publish:

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