Sean Riesterer, director of revenue cycle and reimbursement for Silverton (Ore.) Health, knew he had to juice the time between rendering of service and submission of the bill, but he didn’t know how until he began comparing his organization with more than 1,000 others through a claims database maintained by RelayHealth. One in five of the hospital’s claims were taking between five and 10 weeks to get submitted, and the overall average was 30 days—too long for the financial health of the 48-bed organization.
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