Health care providers and payers do a lot of work with information technology, but don’t necessarily get better at decision making. That’s the view of Thomas Davenport, author of “Analytics at Work: Smarter Decisions, Better Results.”

But advances in information technology and emerging new processes in care delivery are setting the stage for “new decision frontiers,” Davenport said at Health Data Management’s Healthcare Analytics Symposium in Chicago. These include predictive modeling and scoring, checklists and care protocols, comparative effectiveness research, transparency around health care costs, and behavioral economics and nudges to change patient and provider behaviors.

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