Aetna and several other insurers were recognized with awards for their use of 'plain language’ by the Center for Plain Language, a nonprofit organization that wants government and business documents to be clear and understandable.

Aetna received top honors for its virtual benefits advisor, “David.” This is the company’s second consecutive ClearMark Award win in the Web/Multimedia—Private Sector/Corporation category. United Healthcare received an award of distinction in the same category for “Medicare Made Clear."

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