Patient Engagement Platform Sees Explosive Growth

"Patient engagement" is a popular term currently, but the practice of providing consumers with relevant data about the clinical and financial aspects of their care is still in its infancy. Health Data Management talked with Doug Ghertner, CEO of Nashville-based engagement and education platform vendor Change Healthcare, about what the industry needs to do to tie users, providers, and payers together on applications everybody can understand and make use of.

Get access to this article and thousands more...

All Health Data Management articles are archived after 7 days. REGISTER NOW for unlimited access to all recently archived articles, as well as thousands of searchable stories. Registered Members also gain access to exclusive industry white paper downloads, web seminars, podcasts, e-books, and conference discounts. Qualified members may also choose to receive our free monthly magazine and any of our e-newsletters covering the latest breaking news, opinions from industry leaders, developing trends and specialized topics like EHR's, revenue cycle management, health insurance exchanges, analytics, and more!

Already Registered?

Forgot Password/Need Help?
Comments (1)
I think a challenge with outcomes data goes deeper than expressed here (second-to-last question and response). I don't see how there is much more good data on either facility or individual provider levels. Outcome measures are still rather suspect, especially if tying them to some sort of accountability or provider "quality" measure. Best we do is use rather simplistic outcome proxies, like number of procedures done, or re-admission rate in the facility case. But outcome attribution is complex, where circumstances beyond the practitioner's control (i.e., what the patient's actually believe, understand and what actions they take) may play a significant role.
However, I think a very promising direction for better outcomes (as well as attribution) lies in another point made here, re: building better relationships with patients, with tech. like "Targeted Engagement Alerts". Now you're creating a link to a patient's behavior and beliefs, transcending the standard outcome measures and focus of accountability on providers-only. Now THAT's exciting.
Posted by Ray B | Thursday, July 10 2014 at 4:43PM ET
Add Your Comments:
Not Registered?
You must be registered to post a comment. Click here to register.
Already registered? Log in here
Please note you must now log in with your email address and password.


Slide Shows

Already a subscriber? Log in here
Please note you must now log in with your email address and password.