Meredith Phillips was working for a software company in 1998, prepping its products and services to avoid Y2K disaster, when one of her bosses dropped a couple of reams of paper on her desk-a print-out of the spanking new HIPAA regulations-and said, "What products can we develop to help with this?" At that moment her life became entwined with the security and privacy of protected health information, and it's just been one thing after another ever since. She came to Henry Ford Health System in 2003 after managing a HIPAA project for its affiliated health plan, and is responsible for safeguarding its information against all enemies within and without. "Anything that could damage the integrity of health information might endanger someone's life," she says. "There's a person behind every one of those zeroes and ones." At Phillips' behest, Henry Ford was the first provider organization to sign on to the Medical Identity Fraud Alliance, a consortium of providers, payers, technology companies, government agencies, and other organizations with an interested in preventing medical ID theft.
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