No 'Minor Tweaks' in Health IT

It happens to me all the time: I wake up in the morning, log into my computer to get the day going and don't recognize what I'm looking at. Everyone who relies on software has been through plenty of those "What the hell?" moments. Sometimes it requires nothing more than a deep breath and some head-scratching to work through it, other times it demands a phone call and a seemingly endless e-mail thread.

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