I.T. Behaving Badly

Randy Osteen, associate CIO at Christus Health, Irving, Texas, agrees that if a system doesn't fit well with the nurse's workflow, the system will usually lose unless managers step in to mediate. For example, the "right patient" part of medication bar-coding is supposed to be accomplished by scanning a bracelet that's firmly attached to the patient. Sometimes those bracelets get wet and hard to read; sometimes the patient is asleep or uncooperative or in the bathroom. Nurses may find ways to get the patient scanned anyway. "If you see a bunch of patient barcodes taped to a medication cart, or stuck to the head of the bed, you know something's going on," Osteen says.

Get access to this article and thousands more...

All Health Data Management articles are archived after 7 days. REGISTER NOW for unlimited access to all recently archived articles, as well as thousands of searchable stories. Registered Members also gain access to exclusive industry white paper downloads, web seminars, podcasts, e-books, and conference discounts. Qualified members may also choose to receive our free monthly magazine and any of our e-newsletters covering the latest breaking news, opinions from industry leaders, developing trends and specialized topics like EHR's, revenue cycle management, health insurance exchanges, analytics, and more!

Already Registered?

Forgot Password/Need Help?


Slide Shows

Already a subscriber? Log in here
Please note you must now log in with your email address and password.