Nurses Innovate to Tackle the Dangers of Discharge

As part of the patient's take-home package, they receive the instruction sheet on how to access the Good to Go Web site, which the vendor hosts remotely and which has customized pages for each patient. Patients can also call an 800 number if they just want to listen to the conversation. The Web site-one of the modifications added during the beta development-includes related hospital-produced videos to the discharge condition, and Bailey says the hospital has "just begun to scratch the surface" of adding related content to the patient page. "Think of all the reasons you're admitted. That is a lot of templates to tailor and a lot of videos to complete." Physicians have expressed interest in adding their own video messages to patients, she notes.

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