Black Book’s Large Hospital EHR Rankings

The Top 10 The Top 10

Epic finished a close 2nd behind Allscripts. Others in the top 10, in order, were Cerner, McKesson, QuadraMed, Optum, eCareSoft, Healthland, CPSI and GE Healthcare.

Bottom Half Bottom Half

Vendors ranked 11-20 in Black Book’s large hospital market EHR report, in order, were Prognosis, iCare, Meditech, NextGen, hCare, Empower Systems, CLIN1, Iatric Systems, HMS (part of MEDHOST), and VersaSuite.

Measuring Performance Measuring Performance

The top five of 20 vendors took all of the honors for the 18 measured performance indicators. Behind Allscripts’ seven wins came Epic Systems with four, Cerner with three, McKesson with two and QuadraMed with two.

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Digging Deeper Digging Deeper

Allscripts and Epic split more than half of the honors for performance criteria. Allscripts won in overall vendor preference and recommendations for MU1 and MU2, trust, deployment and outsourcing implementation, scalability/client adaptability/flexible pricing, brand imaging and marketing communications, marginal value adds, and best-of-breed technology and process improvement including MU3. Epic won for innovation, training, customization and viability.

Runners Up Runners Up

Other top honors for performance criteria went to Cerner (reliability, data security and backups, and breadth of offerings/client types/delivery excellence); McKesson (client relations and cultural fit, and integration and interfaces); and QuadraMed (support and customer care, and compensation and employee performance).

Demanding More Demanding More

Ninety-two percent of hospital I.T. respondents to the survey indicated that vendors demonstrating population health competency and data connectivity among providers will be on their EHR selection short lists during the next year. Thirty-two percent of responding hospitals are reevaluating their vendor’s services and products, with replacements likely for 19 percent.

More information More information

The complete report, “2014 Top Large Hospital & Academic Med Center EHR Software Vendors 300+ Beds,” including a chart showing all 20 vendors’ scores in the 18 performance areas along with a mean average score for each, is available here. The cost is $1,975.

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A Black Book Market Research survey of 1,985 inpatient electronic health records users in 170 hospitals with 300+ beds and academic medical centers finds Allscripts the top-ranked vendor in 2014. The company got that ranking by scoring highest in seven of 18 surveyed performance indicators. Here is a look at more results from a field of 20 competitors.

 

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