Billions of health care dollars are spent each year on managing chronic diseases that are amendable to lifestyle and behavioral changes. Although health plans and health 2.0 companies continue to heavily invest in ways to engage their members in wellness and disease management activities, physicians have been slow to embrace these same activities. That is set to change.
Most physician groups either already have or are currently implementing some form of patient portal to improve patient access to their practices and to their own health records. For those looking to implement advanced patient centered medical home models as well as those participating in an accountable care organization, patient portals are necessary but not sufficient to drive the type of patient engagement that they will need.
You will learn how to:
- Create effective patient relationship management programs
- Adopt best practices that have been successful in other industries
- Use five tips to engage patients as active members of the care team
Speakers:
Dr. Graham Hughes, Chief Medical Officer, SAS Center for Health Analytics and Insights
Cindy Berry, Lead Health Care Strategist, SAS Center for Health Analytics and Insights
