JUN 29, 2010 10:13am ET

Goldman-Sachs To Enter HIT Consulting!

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 Hard on the heels of congressional testimony into their unbridled corporate avarice, executives from Goldman-Sachs announced their intention to enter the HIT consulting field. Their rationale:

 

Profit Margin – where else can charge two to three times more than your costs:

* “Juniors” – recent college graduates are paid about $50K, and can be billed out for about $125 per hour, or $200K per year (at ≈1,800 billable hours per year).

* “Senior” consultants (who have actually been in a hospital before) are paid from $100K to $150K per year, and can be billed out for $200 per hour, bringing in $400K income per year.

* “Executives” – a handful of really senior, knowledgeable pros do command high salaries ($300K+), but you only need a few for sales, and you can bill them out at $400+ per hour, $700K or more per year, while they are “managing” projects.

 

Stacked Deck – you get paid to sell your next product(s)! While writing “consulting” reports, you load them up with recommendations for the client to buy your next product/service:

* If you are doing an RFP for a system selection, stack it with features for the HIS vendor your staff is trained to implement.

* If you are conducting an I.T assessment, recommend they either switch to that same HIS vendor, or outsource their I.T. department to you.

* If you are writing a strategic plan, make sure it includes a “clinical transformation” project that your staff R.N.s and M.D.s perform.

* If you are serving as an “interim” CIO, recommend they hire several other members of your firm for director/manager slots.

 

Revenue Mania – you can generate amazing numbers for Wall Street through outsourcing, which is the latest fad in I.T. management anyway:

* Say you to take over the 20 FTE staff of a hospital’s IT department, whose salaries and benefits total about $2 million per year,

* You tack on a 25 percent profit margin, now costing them $2.5 million a year, but getting far “better” results because of your expertise …

* Write a contract with SLAs as soft as frozen custard, with minimal penalties or remedies,

* If you sign a 10-year deal, you can book $25 million in revenue and $5 million in profit to your bottom line, all for the only cost of a sales presentation!

* Sell two or three of these gigs a year, and in three to five years, you’re a major player, and all with almost zero capital investment or risk!

 

But Wait – There’s More! – you can make even more money “double-dipping” the hospital’s I.T. staff you acquired through outsourcing:

* Every I.T. shop has a few superstars, experts in nurse informatics or Internet security, who are extremely talented and marketable.

* Since they now report to you, you can offer them “career opportunities” by selling them to other hospitals at high rates.

* Either transferring them full-time, or charging them out by the hour or the day, and all while the original hospital is paying for them!

* They report to you now, so no one can ask where they are or what they are doing, that’s your business …

* As long as you can keep up with the paltry SLAs you agreed to in your one-sided contract, with a pittance in penalties if ever violated.

 

What’s It Take? – But, you say we don’t know anything about health care? That hasn't stopped a bunch of hardware manufacturers lately:

* All they had was a big name and a billion-dollar balance sheet, just like us! Only time their executives were ever in a hospital was for youthful tonsillectomies …

* Yes, our main business is investment, not health care, but their main business is manufacturing computers--what’s that got to do with running a hospital?

* We’ll just buy up a few mid-sized HIT consulting firms to get a core of pros to start selling, motivate them with stock options, and away we go!

 

Sound a little amoral or underhanded? No more than selling investors mortgage derivatives, while at the same time short-selling them yourself. Yes, we think we’ve found us a new home: HIT consulting, here we come!

 

Comments (4)
You have hit the nail on the head. Having worked in Health Care IT for over 21 years, I can tell you that it is a lot more than just another IT project. It helps to have had real experience in Health Care. Furthermore, in depth attention to detail is critical. And you don't have the luxury of a managers who do not have a clue as to what you are doing. Rushed deadlines and tight budgets can result in less than optimal deliverables that have the risk of actual being dangerous. Because you are ultimately dealing in patients' lives, you do not have the luxury of fixing it later.
Posted by | Wednesday, June 30 2010 at 12:47PM ET
Goldman could take down the healthcare system almost as efficiently as it took down the financial sector, simply by "implementing" themselves as an IT consulting firm.

As someone with a small healthcare marcomm & IT shop, this makes me want to storm a barricade somewhere. Unfortunately, the barricades have been outsourced to...Goldman Sachs and Halliburton.

And the barricades are built out of the futile hopes of doctors and patients that meaningful use will indeed bring about meaningful usage.

Posted by Casey Q | Wednesday, June 30 2010 at 1:29PM ET
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