Grace Health upgrades revenue cycle tech

In other moves, Baylor Scott & White Health invests in clinical decision support.


Grace Health System in Lubbock, Texas, comprising Grace Medical Center and several clinics, has bought a patient payment platform from Patientco to provide a single way to pay medical bills across multiple locations. The platform also enables patients to view account balances and access statements, receipts, plain language billing statements and multiple payment options.

Baylor Scott & White Health, a large delivery system in Texas with 49 hospitals, will deploy the decision support software of Pieces Technologies. Baylor also has invested in the vendor and will provide a multi-hospital incubator for further development of Pieces’ software and services.

Erie County Medical Center in Buffalo, N.Y., selected a suite of referral management software from eHealth Technologies. The vendor’s Intelligent Health Record Aggregation product includes progress notes, lab and pathology tests, and diagnostic images, with salient terms highlighted, according to the vendor. The software will be used to better manage transplant patients and donors.

Balum Imaging, an outpatient radiology firm in Columbia, Md., will use the cloud-based radiology information system and picture archiving and communication system of eRAD. The goal is to improve workflow while also offering physician and patient portals, a clinician dashboard and streamlining of clinician remote reading and reporting processes.

MedStar Health, serving the Washington-Baltimore region, will implement patient access, referral management and scheduling software, as well as a call center from Kyruus Inc. MedStar and Kyruus also have created a council of leaders from both companies to work on product and implementation strategies.

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